Privacy Policy

At Radar Expeditions, we are committed to protecting the privacy of our users and customers and ensuring the security and confidentiality of their personal data.

This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website radarexpeditions.com, contact us, or request information about our travel services and experiences.

We recommend that you read this Privacy Policy carefully before using our website.

1. Data Controller

Data Controller: Radar Expeditions
Legal owner: Saulo Soares Suzart
Tax ID: 26900753E
Address: Calle Huelva - 88 / 08020 Barcelona, España
Email: info@radarexpeditions.com
Website: radarexpeditions.com

2. Personal Data We Collect

We may collect different types of information depending on how you interact with our website and services.

Information You Provide Directly

When you use our contact forms, request information, inquire about a trip, request a personalized travel proposal, or subscribe to our newsletter, we may collect information such as:

• First and last name.

• Email address.

• Telephone number.

• City or country of residence.

• Information related to your travel request.

• Travel preferences or requirements.

• Any other information you voluntarily provide to us.

When necessary to manage a booking or provide a travel service, we may request additional information depending on the nature of the service booked.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address.

• Browser type and version.

• Device type.

• Operating system.

• Time zone.

• Pages visited.

• Browsing time.

• Information about how you interact with our website.

• Information relating to cookies and similar technologies.

This information may be used to ensure the proper operation of the website, improve its performance, analyze its use, and detect potential security issues.

The use of cookies that are not strictly necessary will, where applicable, be subject to your consent in accordance with our Cookie Policy.

3. How We Use Your Personal Data

Radar Expeditions may use your personal data for the following purposes:

• To respond to your inquiries and requests for information.

• To prepare personalized travel proposals.

• To manage bookings and travel services where applicable.

• To communicate with you before, during, and after your trip.

• To provide you with information about our services when you have requested it.

• To manage our business relationship with you.

• To send you our newsletter when you have given your consent.

• To improve our website, services, and user experience.

• To analyze website usage and generate statistics.

• To detect, prevent, and manage potential fraud or misuse.

• To comply with our legal obligations.

4. Legal Basis for Processing

Your personal data will be processed on the applicable legal basis, which may include:

• Your consent, for example, when you subscribe to our newsletter or accept certain cookies.

• Performance of a contract or pre-contractual measures, when you request a travel proposal or book a service.

• Compliance with legal obligations, where required.

• Legitimate interests, where applicable and provided that your rights and fundamental freedoms are respected.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected.

Where a contractual relationship exists, we may retain certain data for the period required to comply with our legal, tax, accounting, or administrative obligations.

Where processing is based on your consent, you may withdraw your consent at any time.

6. Sharing Your Data with Third Parties

In order to provide certain travel services, it may be necessary to share relevant personal data with suppliers and partners involved in the organization of your trip, such as:

• Accommodation providers.

• Airlines and other transportation operators.

• Tour operators and DMCs.

• Guides and experience providers.

• Travel insurance providers.

• Technology and payment service providers.

Only the information necessary to provide the relevant service will be shared, in accordance with applicable legislation.

We do not sell or rent your personal data to third parties.

7. International Data Transfers

Some of our technology providers or business partners may be located outside the European Economic Area.

Where an international transfer of personal data takes place, Radar Expeditions will implement the appropriate safeguards and measures required under applicable data protection legislation.

8. Your Rights

Under applicable data protection legislation, you may exercise the following rights regarding your personal data:

• Right of access: to know what personal data we process about you.

• Right to rectification: to request correction of inaccurate or incomplete data.

• Right to erasure: to request deletion of your personal data where applicable.

• Right to restriction of processing: to request that we temporarily restrict the processing of your data.

• Right to data portability: to receive certain personal data in a structured and commonly used format.

• Right to object: to object to certain processing of your personal data.

• Right to withdraw consent where processing is based on your consent.

• Right not to be subject to certain automated decision-making, where applicable.

To exercise your rights, please contact us at: info@radarexpeditions.com

Your request should contain sufficient information to verify your identity and allow us to process your request correctly.

You also have the right to lodge a complaint with the competent data protection authority if you believe that the processing of your personal data does not comply with applicable legislation.

9. Links to Other Websites

Our website may contain links to third-party websites, including travel service providers, accommodation providers, transportation companies, or other businesses related to our services.

Radar Expeditions is not responsible for the privacy practices, content, or policies of such third-party websites.

We recommend that you review the privacy policies of any third-party website you visit.

10. Information Security

Radar Expeditions implements reasonable technical and organizational measures to protect personal data under our responsibility against unauthorized access, loss, alteration, disclosure, or misuse.

However, no system for transmitting or storing information over the Internet can guarantee absolute security.

11. Disclosure of Information as Required by Law

We may disclose personal information when necessary to comply with a legal obligation or a valid request from a competent authority, or when necessary to protect our rights, the safety of our users or third parties, prevent fraudulent activities, or respond to legal proceedings.

12. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes to our services, the operation of our website, or applicable legislation.

The current version will always be available on this page and will include the date of the latest update.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or require additional information about how we process your personal data, you can contact us at:

Radar Expeditions
Email: info@radarexpeditions.com
Website: www.radarexpeditions.com
Telephone: +34 616 393 776